What we collect
Registration fields, device and login logs, UPI references, KYC images, chat and mail. Payment rails send us a reference, not your UPI PIN.
Why we keep it
To run the wallet, to match a payout to a person, to answer a complaint, and to meet AML rules on the operator file. Dama N.V. is the controller. India desk staff in Mumbai can read a ticket. They cannot invent a shorter cool-off.
How to ask
Write [email protected] from the address on the profile. For a deletion request we still keep what the licence file forces us to keep. Cookies sit on the cookie page.
What we do not sell
We do not sell your KYC images to a marketing list. Payment rails send a reference, not a PIN. Support mail is read by the Mumbai desk and, if you escalate, by compliance. A cloned domain that asks for your UPI PIN is not us.
Device logs help us match a login to a ticket. They are not a reason to ask you for a second password on Telegram. The controller is Dama N.V.. India desk staff can read a file. They cannot invent a shorter cool-off or attach 4RABETIN to a landed send.
How long a pack sits
We keep what AML and the licence file require after an account closes. A “delete everything tonight” mail does not override that. You can ask for a copy of what we hold. Write from the mailbox on the profile. Hindi and English are fine.
Age 18+. Desk 14th Floor, One BKC, Bandra Kurla Complex, Mumbai 400051. Compliance [email protected].
What we collect, and why it sits on the operator file
Registration fields, device and login logs, UPI references, KYC images, chat and mail. Payment rails send us a reference, not your UPI PIN. We keep it to run the wallet, to match a payout to a person, to answer a complaint, and to meet AML rules on the operator file. Dama N.V. is the controller.
India desk staff in Mumbai can read a ticket. They cannot invent a shorter cool-off or attach 4RABETIN to a landed send. We do not sell your KYC images to a marketing list. A cloned domain that asks for your UPI PIN is not us. You can ask for a copy. Write [email protected] from the address on the profile. For a deletion request we still keep what the licence file forces us to keep. Cookies sit on the cookie page.
Who reads a file, and what we refuse to collect
Dama N.V. is the controller. India desk staff in Mumbai can read a ticket so they can match a payout or a missing extra. Compliance can read an escalated file. We do not sell KYC images to a marketing list. Payment rails send a reference, not your UPI PIN. We will not ask for that PIN on this domain, on +91 22 4893 4100, or in mail.
Registration fields, device logs, UPI references, KYC images, chat and mail sit on the operator file. Device logs help us match a login to a ticket. They are not a reason to ask you for a second password on Telegram. A cloned domain that asks for a UPI PIN is not us.
We keep what AML and the licence file require after an account closes. A “delete everything tonight” mail does not override that. You can ask for a copy of what we hold. Write [email protected] from the mailbox on the profile. Hindi and English are fine. Cookies sit on the cookie page. Desk 14th Floor, One BKC, Bandra Kurla Complex, Mumbai 400051. Compliance [email protected]. Age 18+.